TERMS AND CONDITIONS
1. GENERAL
These terms and conditions apply to all services and experiences offered by Unique Reindeer Farm. By booking or using our services, you agree to these terms.
2. BOOKING AND PAYMENT
The booking is binding between the customer and Unique Reindeer Farm. Prices include VAT.
3. CANCELLATION POLICY
Cancellations must be made at least 14 days before the scheduled date in writing (info@uniquereindeerfarm.fi). For cancellations made later or for no-shows, the full amount will be charged. Cancellation policies may vary during special events and peak seasons.
4. WEATHER CONDITIONS AND FORCE MAJEURE
We reserve the right to modify or cancel programs due to weather conditions (such as lack of snow), safety reasons, or other circumstances beyond our control. In such cases, the customer is entitled to a refund or the opportunity to reschedule the booking.
5. LIABILITY AND INSURANCE
Customers participate in experiences at their own risk. Unique Reindeer Farm is not responsible for any personal injuries, losses, or damages resulting from the customer’s own actions or the mistakes of third parties. We recommend personal travel insurance.
6. PRIVACY AND DATA PROSESSING
We handle customers’ personal data in accordance with data protection laws. The information is used only for managing bookings and providing services.
7. CHANGES TO TERMS
We reserve the right to modify these terms without prior notice. Changes take effect once published on our website.